Your heat pump works hard all year round, keeping your family cool in the summer and warm in the winter. But what happens when it breaks? If you enroll in E.S.P., you can simply make one toll-free call to NIPSCO Retail Services.

Repair hotline available 365 days a year.
If you experience a problem, simply call our toll-free repair hotline.

Cost Savings.
You’ll rest easy knowing that you’ll avoid unexpected repair costs, because all labor and most parts are covered, and there are never any service call fees for heat pump repair.

Easy billing:
$17.99 / month, conveniently added to your NIPSCO bill.

Enroll today!

For additional information, see our terms and conditions
(sections 3.3. - 3.3.3.).